Support Center
We're here to help you navigate your cosmic geography. For the fastest response, use our live chat in the bottom-right corner.
Live Chat is the fastest way to get help
Click the chat icon in the bottom-right corner to start a conversation with our team.
Email Support
[email protected]
Alternative if live chat is unavailable
Report a Bug
Found something broken?
Include screenshots if possible
Frequently Asked Questions
Account & Subscription
Manage iOS subscription: Settings → Apple ID → Subscriptions → CartoStar
Request data deletion: Email [email protected] with your account email
Request a refund (iOS): reportaproblem.apple.com